top of page

EMPOWERING GLOBAL BUSINESS WITH PEOPLE PROCESS & PERFORMANCE

Global Essence is a leading international BPO delivering voice and technical support from India—built on opportunity, growth, and global exposure.

ChatGPT Image Jul 2, 2025, 03_16_41 AM (1).png
Untitled design (21).png
ChatGPT Image Jul 2, 2025, 03_26_53 AM (1) (1).png

SERVICES

Committed to excellence

01

Customer Support Solutions

Customer Support Solutions​​

Customer Support Solutions

24/7 multilingual voice support tailored to deliver exceptional customer experiences and retain loyalty.

02

Customer Support Solutions

IT Support Services

Customer Support Solutions

Remote troubleshooting and product support delivered by skilled professionals—swift, secure, and reliable.

03

Customer Support Solutions

Back Office & Admin Services

Customer Support Solutions

We streamline non-core processes like data management, CRM updates, and documentation for optimal efficiency.

04

Customer Support Solutions

Sales & Lead Generation

Customer Support Solutions

Boost your revenue with conversion-optimized outbound campaigns, cold calling, and follow-ups.

05

Customer Support Solutions

Client Success Management

Customer Support Solutions

Enhance post-sale satisfaction with dedicated support for onboarding, retention, and customer nurturing.

ABOUT

About our Business

Global Essence is a new-age international BPO based in India, founded with a vision to deliver world-class support services to global businesses. We started our journey as Art of Working Outsourcing Pvt. Ltd. in January 2020 and evolved into a brand focused on excellence, opportunity, and innovation.
 

Our strength lies in combining skilled talent, streamlined processes, and advanced technology to provide customer-centric voice and technical support solutions. We work behind the scenes to ensure our clients operate smoothly on the front lines.

At Global Essence, growth isn’t just a goal—it’s a mindset. We empower our team members with exposure and learning, so they grow alongside our partners. Every voice on our floor represents dedication and drive.

We aim to be more than a service provider—we’re a growth partner. With a future-focused vision, our goal is to become one of the largest BPOs not just in India, but globally.

Our approach is people-first, process-driven, and performance-focused. We believe in building long-term relationships through consistency, transparency, and results. Success for us is when our partners grow with us.

As we continue expanding, we remain committed to our core values: Opportunity, Growth, and Exposure. These pillars define our culture and guide every step of our journey forward.


You can write about the business's history here, from its founding until now. Draw readers in with an engaging narrative. By telling its story, you can help people connect to the business. Share what inspired its creation and what need it was meant to fill. You can include details of the obstacles it overcame to get where it is today.

This space is also a good spot to talk about a particular feature of the business that sets it apart from its competitors. Explain to readers what makes this business unique and why they should choose it over other options. Focus on the value this business can offer its users.

Let visitors to this website know that they'll find what they're looking for right here. Present the business as the solution to a specific problem and highlight the ways the business's products or services can make life better for people.

Outline the business's mission and core values. Describe the principles that drive its work and the standards it upholds. In a few words, explain the impact this business has had, or hopes to have, on its community and the world.

Tell readers how the business puts its users first. Emphasize how it looks out for them, finding solutions to meet their needs and keep them satisfied. Reassure prospective clients and customers that they won't regret choosing the business's services or products.

Customer Support Solutions

APPROACH

How we work

At Global Essence, our approach is rooted in precision, agility, and partnership. We integrate human intelligence with streamlined processes to deliver impactful outcomes. Every client engagement is powered by strategy, innovation, and accountability—ensuring scalable success across borders and industries.

BENEFITS

Why choose us

Career Growth

We offer clear growth paths, skill development, and leadership opportunities for every team member.

Global Exposure

Work with international clients and gain real-world experience across diverse industries and cultures.

Supportive Culture

Thrive in a positive, inclusive environment that values your ideas, efforts, and individuality.

industries

INDUSTRIES WE SERVE

ABHI KA (3) (1).png

IT & SOFTWARE

EMPOWERING TECH-DRIVEN BUSINESSES WITH RELIABLE OUTSOURCING AND SUPPORT SOLUTIONS

ABHI KA (2) (1).png

DIGITAL MARKETING​​

DRIVING ONLINE GROWTH THROUGH TARGETED STRATEGIES AND DATA-DRIVEN CAMPAIGNS

7.png

E-COMMERCE

BOOSTING ONLINE SALES THROUGH SMART AUTOMATION AND DATA-BACKED E-COMMERCE TACTICS

FAQ

Your questions, answered

Get
in Touch

bottom of page