SERVICES
Committed to excellence
01
Customer Support Solutions
Customer Support Solutions
Customer Support Solutions
24/7 multilingual voice support tailored to deliver exceptional customer experiences and retain loyalty.
02
Customer Support Solutions
IT Support Services
Customer Support Solutions
Remote troubleshooting and product support delivered by skilled professionals—swift, secure, and reliable.
03
Customer Support Solutions
Back Office & Admin Services
Customer Support Solutions
We streamline non-core processes like data management, CRM updates, and documentation for optimal efficiency.
04
Customer Support Solutions
Sales & Lead Generation
Customer Support Solutions
Boost your revenue with conversion-optimized outbound campaigns, cold calling, and follow-ups.
05
Customer Support Solutions
Client Success Management
Customer Support Solutions
Enhance post-sale satisfaction with dedicated support for onboarding, retention, and customer nurturing.
ABOUT
About our Business
Global Essence is a new-age international BPO based in India, founded with a vision to deliver world-class support services to global businesses. We started our journey as Art of Working Outsourcing Pvt. Ltd. in January 2020 and evolved into a brand focused on excellence, opportunity, and innovation.
Our strength lies in combining skilled talent, streamlined processes, and advanced technology to provide customer-centric voice and technical support solutions. We work behind the scenes to ensure our clients operate smoothly on the front lines.
At Global Essence, growth isn’t just a goal—it’s a mindset. We empower our team members with exposure and learning, so they grow alongside our partners. Every voice on our floor represents dedication and drive.
We aim to be more than a service provider—we’re a growth partner. With a future-focused vision, our goal is to become one of the largest BPOs not just in India, but globally.
Our approach is people-first, process-driven, and performance-focused. We believe in building long-term relationships through consistency, transparency, and results. Success for us is when our partners grow with us.
As we continue expanding, we remain committed to our core values: Opportunity, Growth, and Exposure. These pillars define our culture and guide every step of our journey forward.
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Outline the business's mission and core values. Describe the principles that drive its work and the standards it upholds. In a few words, explain the impact this business has had, or hopes to have, on its community and the world.
Tell readers how the business puts its users first. Emphasize how it looks out for them, finding solutions to meet their needs and keep them satisfied. Reassure prospective clients and customers that they won't regret choosing the business's services or products.
Customer Support Solutions

APPROACH
How we work
At Global Essence, our approach is rooted in precision, agility, and partnership. We integrate human intelligence with streamlined processes to deliver impactful outcomes. Every client engagement is powered by strategy, innovation, and accountability—ensuring scalable success across borders and industries.
BENEFITS
Why choose us
Career Growth
We offer clear growth paths, skill development, and leadership opportunities for every team member.
Global Exposure
Work with international clients and gain real-world experience across diverse industries and cultures.
Supportive Culture
Thrive in a positive, inclusive environment that values your ideas, efforts, and individuality.
industries
INDUSTRIES WE SERVE
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IT & SOFTWARE
EMPOWERING TECH-DRIVEN BUSINESSES WITH RELIABLE OUTSOURCING AND SUPPORT SOLUTIONS
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DIGITAL MARKETING
DRIVING ONLINE GROWTH THROUGH TARGETED STRATEGIES AND DATA-DRIVEN CAMPAIGNS

E-COMMERCE
BOOSTING ONLINE SALES THROUGH SMART AUTOMATION AND DATA-BACKED E-COMMERCE TACTICS
FAQ
Your questions, answered
